Privacy Policy

Lorna Carmen McNeill (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed when you visit or make a purchase from lornacarmenmcneill.com (the “Site”).

1. Information We Collect

We collect “Personal Information” when you voluntarily provide it to us through the Site. This information falls into two main categories:

A. Order and Purchase Information (For Products and Workshops)

When you make a purchase or enroll in a workshop, we collect the following data necessary to fulfill your order and process payment:

  • Identification Data: Name.

  • Contact Information: Email address, phone number.

  • Shipping Information: Billing address and shipping address (for physical products).

  • Financial Information: Payment information (e.g., credit card number, expiry date, which is processed securely by our third-party payment processors like PayPal and is not stored by us).

B. Workshop and Service Usage Data

When you participate in our workshops or access digital content, we may collect:

  • Participation Data: Attendance records, progress through online courses, or assignments submitted.

  • Communications: Any feedback, questions, or comments you submit during a live session or via our learning platform.

C. Automatically Collected Data (Technical Data)

When you browse the Site, we automatically collect certain information about your device and interaction with the Site:

  • Usage Information: Browser type, IP address, time zone, and cookies installed on your device.

  • Site Activity: What pages or products you view, what search terms referred you to the Site, and how you interact with the Site.

2. How We Use Your Personal Information

We use the Personal Information we collect to:

A. Fulfill Orders and Provide Services (Contractual Necessity)

  • Product Sales: Process your payment, arrange for shipping, and provide you with invoices or order confirmations.

  • Workshops: Provide access to the workshop (e.g., sending Zoom links, access credentials), and manage your enrollment.

  • Communication: Communicate with you regarding your purchase, enrollment, or service delivery.

B. Security and Fraud Prevention (Legitimate Interests)

  • Screen our orders for potential risk or fraud.

C. Marketing and Communication (Consent/Legitimate Interests)

  • Provide you with information or advertising relating to our products or services, if you have opted-in to receive such communications.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your data, as described above. These third parties include:

  • Service Providers: We use WooCommerce to power our online store.

  • Payment Processors: We use PayPal to process payments. We do not store credit card details.

  • Shipping Carriers: We share shipping addresses to deliver physical products.

  • Analytics: We use Google Analytics to help us understand how our customers use the Site.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. Your Rights (GDPR/CCPA/Global Compliance)

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: The right to request copies of your Personal Information.

  • Right to Rectification: The right to request that we correct any information you believe is inaccurate.

  • Right to Erasure (‘Right to be Forgotten’): The right to request that we erase your Personal Information, under certain conditions.

  • Right to Opt-Out: The right to opt-out of marketing communications at any time by clicking the “unsubscribe” link in any email.

To exercise any of these rights, please contact us at lorna@lornacarmenmcneill.com.

5. Data Retention

When you place an order or enroll in a workshop through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Policy Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The date of the last revision will be updated below.